Knowledge

A knowledge base is a named set of pages, kept up to date from your connected sources, such as Outlook, SharePoint, Google Mail & Drive, Notion and Slack, on a schedule you set or whenever you ask. You define what it covers as topics, and an agent reads your sources and writes the pages, linking each fact to where it came from. People browse it, and agents read it to ground their answers without searching every source.

A team's knowledge is spread across documents, mail and chat: who owns what, what the team is working on, the words it uses. A knowledge base gathers that into a few pages that stay current. A new joiner can find out who to ask, and an agent can answer a question about the team without searching every source. Today it works best for team knowledge, such as a team's people, projects and glossary. The same building block scales to a project or a whole organization, each with its own topics, and service accounts, coming soon, will let these shared knowledge bases run under credentials your organization controls rather than one person's.

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Information

Knowledge is in gated preview and available to selected organizations. To request access, complete the contact form and include your organization ID and that you are requesting access to Knowledge.

Key concepts

Key concepts

ConceptWhat it is
Knowledge baseA named set of pages, owned by the user who created it.
TopicOne subject the knowledge base covers, with instructions that say what belongs in it, e.g. people, projects, glossary. Each topic has its own page.
SourceA connector the knowledge base reads from, e.g. Notion or Slack.
RunOne refresh of the pages from the sources, on demand or on a schedule. Each knowledge base shows when it was last refreshed, so you know how current it is.
SharingWho besides the owner can read the knowledge base.
What you can rely on

What you can rely on

  • Facts link to their sources. The agent writes only what it can link back to a source, so you can check any line. For example: "The team owns the ingestion pipeline and its on-call rota." with a link to the Notion page it came from.
  • Pages follow your sources. Each run rewrites the pages from what your sources hold at that moment, which is what keeps them current. It also means pages are not edited by hand: to change what a page covers, change its topic or its sources.
  • A failed topic keeps its last good page. If one topic fails during a run, the others still update.
  • Direct 1
    messages are not used as sources.
Warning

Runs read your sources with the owner's access. Anything the owner can read, including private channels and pages, can end up in the knowledge base, and is visible to anyone it is shared with. Choose sources and topics with that in mind. Service accounts, coming soon, will let a knowledge base run with access your organization defines instead.

Get started

Get started

In the preview you create and run knowledge bases from any client connected to the Mistral MCP server, such as Vibe, by asking in plain language.

  1. Connect your sources in Studio connectors.
  2. Create a knowledge base. "Create a knowledge base for the platform team, with topics for people, projects and a glossary, from Outlook, SharePoint, Notion and Slack, refreshed every weekday."
  3. Run it. "Run the platform team knowledge base." Runs happen in the background; ask for the status at any time.
  4. Use it. Ask "What does the platform team knowledge base say about the Q4 roadmap?", or open it from the Knowledge page in Studio.
Sharing and access

Sharing and access

  • Share a knowledge base with people or with the whole workspace, as viewers. They can read it; they cannot change its topics or sources, run it or delete it.
  • Only the owner changes the topics and sources, and only the owner can delete it.
  • A knowledge base shared with the workspace needs a name no other knowledge base shared there already has.
Limits in the preview

Limits in the preview

  • Runs use the owner's connector access. Running a knowledge base under a service account — so it no longer depends on one person's access — coming soon.
  • Scheduled refreshes run up to once a day. You can also start a refresh yourself at any time, once the previous one has finished.
  • Sharing is read-only, and knowledge bases cannot be renamed.
  • Supported sources: Notion, Slack, Gmail, Google Drive, Outlook, SharePoint.
Cost

Cost

Runs use model inference to read your sources and write the pages, so cost grows with how much your sources hold, how many topics you have and how often it runs.

Troubleshooting

Troubleshooting

SymptomWhat to do
A run failedAsk your agent for the knowledge base's status; it shows the reason. Common causes: a source is disconnected or its access expired. Reconnect and run again.
A topic page is emptyThe run found nothing it could link to a source for that topic. Make the topic's instructions more specific, or add a source that covers it.
Sharing is not enabledSharing is not on for your organization during the preview.
Next steps

Next steps