Enterprise Accounts and Backoffice

Enterprise Accounts sit above Organizations. They let existing Organization admins create and manage linked Organizations from Backoffice.

Backoffice ↗ is where Enterprise Account admins manage the Enterprise Account layer. Admin Panel ↗ remains the place to administer one Organization.

The Admin hierarchy has three layers:

1. Enterprise Account: the top-level account that links one or more Organizations.
2. Organization: the account that contains members, Workspaces, billing, access settings, and policies.
3. Workspace: a shared environment inside an Organization for product usage, resources, access, and limits.

Backoffice manages the Enterprise Account and the Organizations under it. The Admin Panel manages one Organization at a time. Workspaces still organize teams, environments, products, and budgets inside one Organization.

Enterprise Accounts are available to admins of an existing linked Organization. Use them to generate Admin API keys, or when your company needs more than one Organization.

Create separate Organizations when different groups need their own:

• Organization settings;
• members and access model;
• Workspaces;
• Admin API keys;
• usage, billing, or operational boundaries.

Use Backoffice to manage Enterprise Account members, linked Organizations, and Admin API keys from one place.

Open backoffice.mistral.ai ↗.

You need Enterprise Account admin access to use Backoffice. Existing Enterprise Account admins can add other existing Organization admins to the Enterprise Account.

The left navigation includes:

• Enterprise Account Members;
• Organizations;
• API Keys.

Use Enterprise Account Members to review and manage people who can access the Enterprise Account in Backoffice. Enterprise Account members must already be admins of a linked Organization.

The member list shows:

• name and email;
• account ID;
• Organizations associated with the member;
• last login;
• available actions.

You can add a new member from this page. Pending invitations appear in the list with an Invite pending status.

Use Organizations to review the Organizations linked to the Enterprise Account. The list shows each Organization name, Organization ID, member count, and available actions.

You can create an Organization from this page.

Use API Keys to create and review Admin API keys for the Organizations under the Enterprise Account.

Admin API keys are scoped to one Organization. A key can administer only the Organization selected when you create it. Admin API keys can have an expiration date or no expiration date.

The key list shows:

• key name;
• Organization;
• masked key value;
• creation date;
• last used date;
• expiration date;
• available actions.

To create an Admin API key:

1. Open API Keys in Backoffice.
2. Click Create Key.
3. Enter a Name.
4. Select the Organization the key belongs to.
5. Optionally set an Expiration date.
6. Create the key and copy it immediately.