Connect tools with Connectors
Connectors are secure bridges between Work and your external tools and data sources. They let Work retrieve, analyze, and act on data from services like Gmail, Google Drive, GitHub, or Notion as part of a task.
Instead of switching between apps, you ask Work: "Check my Gmail for unread messages about the quarterly report and summarize them" or "Find the latest design document in Google Drive and create a brief I can share with my team." Work decides which Connector to call, asks for authentication if missing, and requests approval before sensitive actions.
Available Connectors
Featured Connectors use a direct OAuth flow. Click Connect on the card and authenticate. Administrators can disable specific Connectors for the whole organization on a case-by-case basis.
| Connector | What it does |
|---|---|
| Atlassian | Connect to Confluence and Jira to search, summarize, and perform project actions. |
| Box | Search, analyze, and get insights from your Box files. |
| GitHub App | Search repositories, review issues, and manage pull requests in GitHub. |
| Gmail | Include your email in your chats. |
| Google Calendar | Include your calendar in your chats. |
| Linear | Search, summarize, and manage your issues and projects in Linear. |
| Notion | Search, summarize, and author content in Notion. |
| Outlook | Read and send emails with Outlook. |
| Outlook Calendar | Manage your Outlook Calendar — search events, schedule and delete meetings, and accept or decline invitations. |
| SharePoint Search API | Search and open SharePoint content via Microsoft Graph API. |
| Slack | Search messages, read channels, send messages, and manage canvases in Slack. |
| Stripe | Access and manage payments, customers, and transactions in Stripe. |
Connecting a service
To connect a featured Connector:
- Open the
Connectorspage from the sidebar. - Find the Connector card and click
Connect. - Complete the authentication flow (typically OAuth 2.0). Your password is never shared with us.
A green Connected indicator confirms the connection. You can disconnect at any time from the same page.
Google Drive and SharePoint (Online) require administrator setup before users can connect, because we index your team's files. See our Knowledge Connectors guide.
Using Connectors in tasks
Once connected, Work can use the Connector automatically when relevant. You can also enable a specific Connector for a task:
- Click the
+icon or type/in the chat window. - Select
Toolsthen enable the Connector you want to use.
Then describe the task naturally. Work figures out which Connector to call based on your request.
Typical prompts:
- "What meetings do I have tomorrow?"
- "Find the latest Q3 revenue deck in Google Drive and prepare a one-page summary."
- "Create a calendar event for Friday at 2pm with the product team."
- "Check my unread emails from the legal team and draft replies for me to review."
Approving actions
When a Connector performs an action on your behalf (sending an email, creating an event, modifying a file), Work asks for your approval before executing it. See Safety and approvals for the full approval flow and the three options (Continue, Always allow, Decline).
You can also pre-authorize specific functions per Connector — see Per-function Connector permissions.
Data and privacy
How we handle Connector data depends on the type:
- Featured Connectors (Gmail, Google Calendar, etc.): data is fetched in real time for your current request. We don't store it on our servers. Disconnecting revokes access immediately.
- Knowledge Connectors (Google Drive, SharePoint): files are indexed and stored in our European data centers. See Knowledge Connectors for details.
Training: data accessed through Connectors is never used to train or fine-tune our models, regardless of your plan. Conversations that reference Connector data are treated as regular user-provided content and follow your plan's data policies.
For more details, see our trust center.